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If happens during the setup procedure, go to Section 1. If happens after mounting it outside, go to Section 2. Section 1. The camera fai...

This article includes the following. Boost your Wi-Fi signal by adding the router or repeater Where to place your new router or repeater ...

This error is caused by an incorrect password saved in your HiKam app. To correct, go to Settings > Modify DeviceInfo. In the prompt window enter th...

1. What to check. We found that some Wi-Fi routers do have compatibility issues with our AirLink setup mechanism. Here is the non-compatible router ...

There are three ends of the dangling cable of Hiram A7. One of them, with an attached cover, is what you need for resetting your camera. Open the co...

The HiKam apps for iOS and Android make it feasible to watch live streams with Wi-Fi or the cellular data. Unfortunately, the HiKam app is unavailable ...

Camera ID The camera ID, also known as 3C ID, is the unique identification of each camera. It is a 7-digit number. To find your camera ID, please...

Unfortunately, we don't support it, but it is in our backlog.

Your camera obtains an IP address via DHCP during the setup process (unless you assigned a static IP address for it). You may need this IP add...

The camera ID, also as known as 3C ID, can be found in HiKam app: tap Settings of the corresponding camera. Tap Modify DeviceInfo. The camera ID is sho...