(ARCHIVE) Frequently Asked Questions
If you are using Hi-Kam A7, the short answer to your question is no. Considering the real world practice, the A7 only supports one-way audio, w...
Do, 21 Jul, 2016 um 7:13 NACHMITTAGS
Incessant spinning usually happens in two scenarios: switching from cable to Wi-Fi, and setup by using SmartScan.
Setup by SmartScan
As a matter o...
Mi, 1 Aug, 2018 um 8:03 VORMITTAGS
In most cases this random kick-out or offline is caused by two devices trying to access the same camera by using the same app user name and password. D...
Mi, 20 Jul, 2016 um 11:23 NACHMITTAGS
Your camera password is saved in the camera. The HiKam app also has a camera password. Don't get confused. These two passwords play different roles...
Do, 18 Aug, 2016 um 3:29 NACHMITTAGS
For Android users
Launch the app. Tap Tools > Snapshot. Long tapping on the image that you want to delete, it will ask for delete confirmation. Tap D...
Mi, 27 Jul, 2016 um 4:55 NACHMITTAGS
Step 1, Click to download the auxiliary tool ConfigUpdateA7MotionUS.zip to a Wins PC, which is running on the same LAN to the camera.
Step 2, Unzip the...
Mo, 16 Jan, 2017 um 5:48 NACHMITTAGS
Please check if the current recording mode is "Customize". We found the Customize recording mode could cause this issue. To restore you would have ...
Di, 17 Jan, 2017 um 3:10 NACHMITTAGS